This is the latest documentation and support material.
VistaPoints needed to get FREE service:
Single channel pipette: 7–24 points
Multichannel pipette: 17–62 points
Add-on repair to any pipette: 2–10 points
Order Tips Order Service Register VistaPoints
If you don’t have enough VistaPoints to get the service for free, you can still use your points and pay the difference.